Introduction

Octopus Premium Store (A part of Octopus Printing Enterprises), (“We” or “Us”) operates an e-commerce platform that allows third-party sellers (“Sellers”) to sell their products to customers (“Buyers”). This Third-Party Seller Policy (“Policy”) outlines the terms and conditions that govern the relationship between Sellers, Buyers, and Us.

Scope

This Policy applies to all Sellers who sell on our platform, and all Buyers who purchase from Sellers on our platform.

Seller Requirements

1. Registration: Sellers must register for an account on our platform.
2. Verification: Sellers must provide identification and verification documents.
3. Compliance: Sellers must comply with all applicable laws and regulations.

Product Listings

1. Accuracy: Product listings must be accurate and up-to-date.
2. Description: Product descriptions must clearly describe the product.
3. Images: Product images must be accurate and representative.

Pricing and Payment

1. Pricing: Sellers set prices for their products.
2. Payment: Buyers pay for products through our platform.
3. Commission: We charge a commission on sales.

Shipping and Delivery

1. Responsibility: Sellers are responsible for shipping and delivery.
2. Timeliness: Sellers must ship products promptly.
3. Tracking: Sellers must provide tracking information.

Returns and Refunds

1. Return Policy: Sellers must have a return policy.
2. Refunds: Sellers must provide refunds in accordance with their policy.

Customer Service

1. Support: Sellers must provide customer support.
2. Response Time: Sellers must respond to customer inquiries promptly.

Intellectual Property

1. Respect: Sellers must respect intellectual property rights.
2. Infringement: Sellers must not infringe on intellectual property rights.

Termination

1. By Us: We may terminate Seller accounts at any time.
2. By Seller: Sellers may terminate their accounts at any time.

Dispute Resolution

1. Process: Disputes will be resolved through our dispute resolution process.
2. Binding: Dispute resolution decisions are binding.

Indemnification

1. Sellers: Sellers indemnify Us against all claims.
2. Buyers: Buyers indemnify Us against all claims.

Limitation of Liability

1. Our Liability: Our liability is limited.
2. Seller Liability: Sellers are liable for their actions.

Governing Law

1. Law: This Policy is governed by Delhi Jurisdiction law.
2. Jurisdiction: Disputes will be resolved in Delhi courts.

Changes to Policy

We reserve the right to modify or update this Policy at any time.

Acceptance

By selling on our platform, Sellers acknowledge that they have read, understood, and agree to be bound by this Policy.

Contact Us

For any questions or concerns, please contact our customer service team:

Phone: +92-8010313718

Email: wecare@octopuspremiumstore.com

Additional Policies

Please review our additional policies:

– Terms and Conditions

– Privacy Policy

– Shipping Policy

– Return and Refund Policy

By using our platform, Sellers and Buyers acknowledge that they have read, understood, and agree to be bound by this Policy.