Code of Conduct Policy

Code of Conduct Policy

Introduction

At Octopus Premium Store (A Part of Octopus Printing Enterprises), we strive to create a safe and respectful community for our customers, employees, and partners. This Code of Conduct Policy outlines expectations for customer behaviour on our website and through our services.

Principles

1. Respect: Treat others with kindness and respect.
2. Honesty: Provide accurate and truthful information.
3. Integrity: Act with integrity and ethics.
4. Compliance: Adhere to laws, regulations, and our policies.

Prohibited Behaviour

1. Harassment, bullying, or intimidation.
2. Discrimination based on race, gender, religion, or other protected characteristics.
3. Spamming, phishing, or spreading malware.
4. Posting obscene, vulgar, or inflammatory content.
5. Engaging in fraudulent or deceptive activities.
6. Violating intellectual property rights.
7. Using automated programs (bots) to manipulate interactions.

Community Guidelines

1. Use respectful language and tone.
2. Avoid self-promotion and unsolicited advertising.
3. Keep conversations relevant to the topic.
4. Report suspicious or harmful behaviour.

Accountability

1. We reserve the right to monitor and moderate interactions.
2. Non-compliance may result in account suspension or termination.
3. Reports of misconduct will be investigated.

Reporting Misconduct

1. Contact Customer Service: wecare@octopuspremiumstore.com or +91-8010313718.
2. Provide detailed information about the incident.

Consequences of Non-Compliance

1. Account suspension or termination.
2. Permanent ban from our website and services.
3. Legal action (if necessary).

Changes to Policy

We reserve the right to modify or update this policy without any prior information or notification.

Contact Us

For questions or concerns, please contact our Customer Service Team.

Additional Policies

1. Terms and Conditions
2. Privacy Policy
3. Refund and Return Policy

Acknowledgement

By using our website and services, you acknowledge that you have read, understood, and agree to comply with this Code of Conduct Policy.